FAQ
Where is matcha and other green tea produced?
We source directly from Japan's leading tea producing regions, including Kyoto (Uji), Nara, and Fukuoka (Yame), allowing you to enjoy the unique flavors and aromas of each tea producing region.
Do you have organic tea?
Yes, we offer organic matcha and sencha made with JAS-certified organic tea leaves.
How long will it last after opening?
Once opened, please consume as soon as possible (within 1-2 months). Matcha is particularly vulnerable to light, moisture, and oxidation, so we recommend storing it in a cool, dark place or in the refrigerator.
Please tell me how to save it.
Avoid direct sunlight, high temperatures and humidity, and store in a cool, dark place in a sealed container. Matcha can also be stored in the refrigerator or freezer. Before using, return it to room temperature before opening.
How do you make it taste good?
Sencha is best made with water at 70-80°C, and matcha is best made with a bamboo whisk for a smooth finish. A brewing guide is also included.
Does matcha have any benefits?
Matcha is rich in catechins and theanine, which have antioxidant and relaxing effects. It also contains caffeine, so please consume it according to your constitution.
I'm worried about allergies.
Our tea is made from 100% tea leaves and contains no additives or flavorings.
Where can I purchase it?
You can purchase it from our online shop or the official Amazon store.
Can I place a large order for business use?
Yes, it is possible. We have a variety of commercial packages available in 500g, 1kg, 5kg and 10kg increments, so please contact us for more information.
Is gift wrapping available?
Yes, we do offer gift wrapping and noshi (gift wrapping) for gifts.
How long does delivery take?
Once your order is confirmed, it will usually be shipped within 2-5 business days. International shipping is also available.
What payment methods are available?
Credit cards are accepted.
What overseas areas does the service cover?
The details are as follows.
【North America】
🇺🇸 United States (especially major states such as NY, CA, TX)
🇨🇦 Canada
【Europe】
🇬🇧 United Kingdom🇩🇪 Germany🇫🇷 France🇮🇹 Italy🇪🇸 Spain🇳🇱 Netherlands🇧🇪 Belgium🇨🇭 Switzerland🇸🇪 Sweden🇩🇰 Denmark🇳🇴 Norway🇫🇮 Finland
【Asia】
🇨🇳 China (including Hong Kong and Macau)
🇹🇼 Taiwan🇰🇷 South Korea🇸🇬 Singapore🇹🇭 Thailand🇲🇾 Malaysia🇮🇩 Indonesia🇵🇭 Philippines🇮🇳 India
【Oceania】
🇦🇺 Australia 🇳🇿 New Zealand
【middle east】
🇦🇪 United Arab Emirates (UAE, including Dubai)
🇸🇦 Saudi Arabia 🇶🇦 Qatar 🇰🇼 Kuwait
[Latin America]
🇧🇷 Brazil🇲🇽 Mexico🇨🇱 Chile🇦🇷 Argentina
